Do you handle international shipping?

Yes, we provide extensive international shipping services. We manage cargo across borders with expertise in global freight forwarding, customs clearance, and compliance in numerous countries around the world.

How much does it cost to send a small package?

Prices very greatly depending on witch destination do you need to send it, , the best way to obtain an estimate is to either contact the us, or get a quote from our quote page.

What is the difference between LTL and FTL freight?
  • LTL (Less-Than-Truckload): This is for shipments that do not require the full space of a truck. Your cargo shares trailer space with other shipments, which can be more cost-effective for smaller loads.

  • FTL (Full-Truckload): This is for shipments that require the exclusive use of a full truck trailer. It is typically faster and preferred for large volumes or high-risk cargo.

Do you offer sea transportation ?

We can ship goods in our own containers, and offer a wide selection of transportation options backed up by the latest information systems. We have experience and expertise in providing a wide variety of transportation options, including third country shipping.

Do you provide cargo insurance?

Yes, we strongly recommend and offer a range of cargo insurance options. We make the most of our flexibility and creativity to provide premium services and solutions adapted to our customers’ evolving needs.

What items do you classify as prohibited or restricted?

Generally, we cannot ship items such as illegal goods, certain dangerous/hazardous materials (unless properly classified and pre-approved), explosives, and some perishable items.

Is there any refund policy if I am not satisfied?

We offer 100% satisfaction guarantee on all our products. Our primary refund and compensation policies are tied to proven loss, damage, or specific service failures where liability is established, as defined in our Terms and Conditions. Due to the nature of freight services, we do not offer general refunds based purely on dissatisfaction, but we are committed to promptly resolving all issues related to the proper execution of the transport service.

What do I do if I need to cancel an shipment?

In order to cancel or reschedule an shipment you must get in touch with customer support or fill out an online form to cancel transportation. 

How can I track shipment?

You can track your package here: TRACK